Data Protection

At FestiNook, we are committed to safeguarding your personal data. This Data Protection page outlines how we collect, use, and protect your information to ensure your privacy and security.

1. Introduction

This Data Protection policy describes how FestiNook handles your personal information. By using our services, you consent to the collection and processing of your data as described in this policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal identification information (e.g., name, email address)
Contact details (e.g., phone number, mailing address)
Event-related information (e.g., event dates, venue preferences)
Payment details (e.g., credit card information, billing address)
Usage data (e.g., website activity, service interactions)

3. How We Use Your Information

We use the information collected for the following purposes:

To process and manage your bookings and event requests
To communicate with you regarding your orders and inquiries
To improve our services and tailor them to your needs
To send promotional materials and updates (with your consent)
To comply with legal obligations and protect our rights

4. Data Protection Measures

We implement various measures to protect your personal data:

Secure servers and encrypted communication channels
Access controls and authentication protocols
Regular security audits and updates
Data anonymization and minimization practices
Employee training on data protection and privacy

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

With service providers and partners who assist us in operating our services
To comply with legal requirements or respond to lawful requests
In connection with business transfers, such as mergers or acquisitions
To protect our rights, property, or safety, and that of our users

6. Your Rights

You have certain rights regarding your personal data, including:

The right to access and obtain a copy of your data
The right to request correction or deletion of inaccurate information
The right to object to or restrict processing of your data
The right to withdraw consent at any time
The right to lodge a complaint with a data protection authority

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, it will be securely disposed of.

8. Changes to This Policy

We may update this Data Protection policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about our Data Protection practices, please contact us. We are committed to addressing your queries and ensuring your data is handled responsibly.